9/17/2023 0 Comments Pikao bank![]() In 2015, the bank’s PeoPay mobile payment app was hailed as the financial innovation of 2014 in the prestigious ‘Złoty Bankier’ (Golden Banker) ranking. In terms of capital strength measured as capital adequacy ratio, Bank Pekao is the leader among large banks operating in Poland and one of the safest banks at the Pan-European level (Pekao Core Tier 1 ratio of 17,7% at the end of 2015). Pekao has been awarded with many prestigious and popular prizes and titles, both at the national and international levels. has operated for 85 years and is one of the largest financial institutions in the Central and Eastern Europe. Personal expense analysis with 'Pekao24 na tablety'įind out more about our solutions for retail bankingīank Pekao S.A. ‘Projects run this way fit well with the strategy of innovation-oriented banks aiming to introduce new technological trends quickly and effectively', concludes the expert. In addition, the system was regularly subjected to usability tests', indicates Sławomir Gierek, Online Banking Director at Comarch. The latter were then executed in phases, starting from business goals and the design of information architecture through to selection of graphics and coding. 'This implementation is a very good example of the Agile methodology, or the project management based on rapid adaptation to the client’s evolving needs and requirements throughout the duration of the works. Graphical summaries of expenses incurred within the recent day, week or month and their categorization due to the analysis performed by the PFM tool allow in turn to provide users with valuable clues as to money management. ' Navigation within the app is significantly enhanced by an innovative graphical menu with a symbol and summary of accounts, cards, loans or deposits owned by the customer', emphasizes Marcin Kinderman, UX /UI Director at Comarch. The amount of information necessary for making money transfers or credit card repayments is minimal, thanks to which these operations are performed noticeably faster compared to the ones in similar tablet-based mobile solutions available on the Polish market. The solution has been designed for maximum user comfort. What distinguishes "Pekao24 na tablety" is the expense analysis feature whose aim is to help our customers manage their home budgets and clearly show them what they spend money on’, says Rafał Witczak, Director of Online Banking Department at Bank Pekao S.A. The customer can now enjoy online banking the way they like most: on their desktops, smartphones or tablets, receiving in each case a set of products and features that best suit the chosen device. Together with the release of the app we are expanding the range of modern services of Bank Pekao. '"Pekao24 na tablety" is a response both to the growing interest in mobile devices among our customers and the needs of Pekao24 users who increasingly use tablets to bank with us. The purpose of the app, delivered by Comarch, is to provide a growing number of tablet users with convenient access to their Pekao bank accounts as well as prominent support in handling their personal finances. 'Pekao24 na tablety' ('Pekao24 for tablets') not only allows for taking advantage of all major functions of the Pekao24 system, but also equips the user with a number of handy solutions – a new, convenient money transfer form or a graphical representation of key data on held and expended funds. This was a very frustrating experience and I am leaving Pekao SA and sticking to my current bank which - despite lower savings rates currently - manages to get most of my banking needs sorted remotely and with no hassle at all.Poland’s first tablet app combined with the Personal Finance Management (PFM) tool is now available for individual customers of Bank Pekao S.A., a member of UniCredit Group. Online communications take forever to get an answer and most things are simply a "no", so I'd not bother. declarations or applications), you also oftentimes need to go to a physical branch, and sometimes more than one visit is needed because their incompetent staff do not have a clue and give you misleading information or incorrect forms to sign. Sadly, it appears that even to get fully started you need to visit a branch, otherwise they set lower limits on your online transactions. ![]() ![]() Tempted by the bank's attractive savings rates, I opened a current and savings account online a short while back, hoping to be able to sort out most things online, as I currently do at another bank in Poland. My advice would be to stay away if you want your online accounts to be serviced fully online. Poor customer service and very patchy online account offering
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